Last updated: August 2026
QR Mesa (“the Service”, “we”) is a software service that lets restaurant guests scan a QR code at their table, view the live check from the restaurant's Clover point-of-sale system, select the specific items they wish to pay for, add a tip, and pay. QR Mesa is a software provider only: we are not a payment processor, a bank, or a party to the sale between the restaurant and its guest.
All guest payments are processed by Clover (Fiserv) through Clover Hosted Checkout. Card details are entered on Clover's payment page and handled by Clover's PCI-compliant systems; QR Mesa never receives, transmits, or stores card numbers. The restaurant remains the merchant of record for every guest payment, and the full guest payment settles to the restaurant through the restaurant's existing Clover processing relationship.
Restaurant subscriptions are charged according to the Fee Schedule below, which is incorporated into these terms. Fees are billed by Clover on the restaurant's Clover statement — QR Mesa does not hold a card on file and does not invoice separately.
The transaction fee applies only to payments completed through QR Mesa. Payments taken at the restaurant's own terminal, or any portion of a check not paid through QR Mesa, are never charged. Example: a guest pays $50.00 of food and drink through QR Mesa with $4.00 of tax, a $9.00 automatic gratuity already on the check, and a $5.00 tip — the fee is $0.20 + 0.5% of $50.00 = $0.45; the tax, gratuity, and tip are all outside the percentage.
Selected launch merchants may receive promotional pricing or terms that differ from the Fee Schedule. Any such arrangement is agreed individually in writing and controls over the Fee Schedule for that merchant while it is in effect.
If a guest payment is refunded in full before its transaction fee has been reported for billing (fees are reported nightly), no transaction fee is charged for that payment. A partial refund does not reduce the transaction fee: the fee was incurred on the original sale. Transaction fees already reported to Clover for billing are not reversed by a later refund. The restaurant is responsible for issuing guest refunds, which are processed through Clover back to the guest's original payment method.
The subscription is per restaurant location and is managed through Clover App Market billing, including its billing cycle and proration rules. You may cancel at any time by uninstalling QR Mesa from your Clover account; transaction fees stop accruing when the app is uninstalled, and no further subscription charges are initiated by QR Mesa after cancellation takes effect under Clover's App Market billing terms. We may suspend or terminate access for non-payment as reflected by Clover's billing status for your account, or for material breach of these terms.
Bill information displayed to guests is retrieved live from the restaurant's Clover system, which remains the authoritative record of orders, prices, and taxes. QR Mesa reflects that system faithfully but does not control its contents.
Restaurant administrators are responsible for maintaining the confidentiality of their login credentials and for activity under their account. Notify us immediately of any unauthorized use. You must have the authority to connect the Clover merchant account you associate with QR Mesa.
Guests use QR Mesa without creating an account. By paying through QR Mesa a guest authorizes the selected payment, including any tip they choose, to be processed by Clover on behalf of the restaurant. Receipts offered by email are sent only to an address the guest provides for that purpose.
QR Mesa includes tools that collect guest feedback after payment and can offer guests the option to leave a review on third-party platforms such as Google. The restaurant configures how these tools behave, including whether and when a review prompt is shown. Third-party review platforms maintain their own policies governing review solicitation — for example, Google's policies prohibit selectively soliciting positive reviews — and the restaurant is solely responsible for evaluating whether its chosen configuration complies with those policies and for any consequences of its configuration on its own third-party accounts and profiles. QR Mesa never submits, drafts, or modifies a review on a guest's behalf, never chooses a guest's rating, and never offers guests incentives for reviews; guests complete any review themselves through the platform's own interface. QR Mesa may modify, restrict, or disable review-related functionality where required by a platform, by law, or by platform-enforcement action.
QR Mesa is provided “as is” without warranties of any kind. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, and our aggregate liability for claims relating to the Service is limited to the fees paid to QR Mesa by the affected restaurant in the three months preceding the claim. Nothing in these terms limits liability that cannot be limited by law.
We may update these terms; material changes to fees are communicated to subscribed restaurants in advance of taking effect. Continued use of the Service after a change takes effect constitutes acceptance.
Questions about these terms: support@qr-mesa.com.